Terms & Conditions

 

Terms and Conditions

Effective Date: June 30, 2025

These Terms and Conditions apply to all purchases, services, and interactions with Shannon Brown Healing Arts and her digital offerings, including online programs, summits, 1:1 sessions, sound journeys, and other digital content. By purchasing, registering, or participating in any offering, you agree to the terms outlined below.

Fulfillment Policy

All offerings are delivered digitally through email, private portals, or secure online platforms.

  • Summits & Courses: Access is typically delivered within 15 minutes of purchase.

  • Live Programs & 1:1 Sessions: You will receive access instructions prior to the scheduled start date or session.

  • Sound Journeys & Digital Products: Delivered via email shortly after purchase.

We do not ship physical products. All services are delivered electronically.

If you don’t see your access email, please check your spam or promotions folder. For support, contact: shannonbrownstudio@yahoo.com

Refund Policy

Due to the digital nature of our offerings, all sales are final and non-refundable.

This includes:

  • Online courses and programs

  • Summit All-Access passes

  • Sound journeys and meditations

  • 1:1 coaching sessions or packages

We encourage you to review all program details carefully before purchasing and reach out with any questions.

In rare or exceptional circumstances, you are welcome to contact us. While refunds are not guaranteed, we may explore solutions on a case-by-case basis at our discretion.

Privacy Policy

We are committed to protecting your privacy and handling your information with care. This policy complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect:

  • Name, email, and contact details

  • Payment information (processed securely via Stripe)

  • Information provided during consultations or program participation

  • Testimonials, survey responses, or feedback you choose to share

  • Website usage data through cookies or analytics

How We Use Your Information:

  • To deliver programs and services

  • To schedule sessions and provide support

  • To send program updates or occasional marketing emails (you can unsubscribe at any time)

  • To improve our offerings and client experience

Third-Party Tools We Use:

We use trusted platforms such as Stripe, Zoom, Google Analytics, and email providers to manage services. These third parties have their own privacy policies and comply with industry standards.

Your Rights:

You may at any time:

  • Request access to your personal information

  • Update or correct your details

  • Withdraw consent

  • Request that we delete your data (where applicable)

To make a request, please contact us at: shannon@shannonbrownhealingarts.com

Cookies

Our website may use cookies to enhance your browsing experience. You may disable cookies in your browser settings at any time.

Contact

If you have any questions about these Terms and Conditions or your experience, please contact:

Shannon Brown
Email: shannonbrownstudio@yahoo.com